Your Surface is a comparatively new product for Microsoft, so Microsoft constantly releases a stream of patches to fix nagging problems and hopefully prevent new ones from occurring. The Surface RT and Surface 2 automatically install every new update; the Windows Update service can’t be turned off. However, your Surface often waits a day or two before installing new patches so the updates won’t interfere with your work.
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If you’re planning a trip or you’ll be away from the Internet, you can force your Surface to install new updates by following these steps:
- Fetch the Charms bar by sliding your finger inward from the screen’s right edge. Then tap the Settings icon.
- Tap Change PC Settings at the bottom of the Settings pane, tap the Update and Recovery category, and then tap Windows Update.
- Tap the Check Now button.The Check Now button tells your Surface to connect to the Internet and look for any recently released updates from Microsoft.
- If updates are available, tap or click the View Details link.
- Tap to select the updates you want to install and then tap the Install button.Your Surface immediately installs the waiting updates.
- Depending on the update, you may need to restart your Surface after Windows Update finishes installing the patches.
- If you spot a waiting update labelled Firmware, plug your Surface into its power charger before installing it. Firmware patches are more extensive than other patches. They take longer to install, and you don’t want your Surface to run out of power before they’re completely installed.
- To view your history of installed updates, which is handy when troubleshooting, tap the View Your Update History in Step 3. Windows displays a list of downloaded updates, and the word Installed or Failed appears next to each one. Your Surface automatically tries to reinstall failed updates the next time it connects with Windows Update.
- Your Surface RT and Surface Pro must have all updates installed before the Upgrade to Windows 8.1 link appears in the Windows Store. If you can’t upgrade to Windows 8.1, keep vising Windows Update until you’ve installed all the waiting updates.
- Windows Update is always turned on and set to automatic on the Surface RT and Surface 2. On the Surface Pro and Surface Pro 2, make sure it’s set the same way by tapping the Choose How Updates Get Installed link in Step 3. Then choose Install Updates Automatically (Recommended) from the Important Updates drop-down menu, and tap the Apply button.
Microsoft has offered a standard warranty for all your Surface devices including PC and Surface-branded accessories. For most Surface devices will comes with a one-year limited hardware warranty and 90-days of technical support. And here what’s the limited warranty means (according to Microsoft):
The standard warranty covers hardware defects only and does not provide any coverage for accidental damage. Technical support provides help and technical assistance for preinstalled software for the first 90 days after purchase.
If you want additional coverage, including accidental damage coverage, you can purchase Microsoft Complete when you purchase your device or within 45 days of purchase. Microsoft Complete extends the standard warranty and includes accidental damage protection. Microsoft Complete also extends technical support for preinstalled software to the full duration of the extended warranty. For more information, see Microsoft Complete.
If you’re not sure if your Surface device under warranty or not, Microsoft offers several methods for you to get that information. Among those, I want to show you a new quick and easy way to check the warranty status of your Surface device by using the Surface app.
In early 2019, Microsoft has updated the Surface app to include a new feature that allows you to check Surface’s warranty status right from within the app without taking time to sign in your Microsoft account and register your device.
1 How to download the Surface app from Microsoft Store
Microsoft, by default, has preinstalled the Surface app on all Surface PCs from the factory and from the recovery image. However, in case you can’t find the app on your computer, you can download it from Microsoft Store. To do so:
- Open the Microsoft Store.
- Click the Search button next to your profile photo, type “Surface”, and hit Enter.
- Now scroll to Apps section and looking for an app called “Surface“. Click to open it.
- Click Get to start downloading and installing the app to your Surface.
- Wait until it finishes and you can find the app from the start menu.
You can also directly link to the Surface app from here:
2 How to check your Surface’s warranty status in the Surface app
To check your current Surface’s warranty status in the Surface app is really easy. To do so:
- Open the Surface app.
- Click the hamburger menu and go to Your Surface section.
- On the right page, you will see your Surface’s warranty duration and the expiration date.
Conclusion
Now you have your Surface warranty information on hand. if your device is under warranty you can start an online service order by going to Device Center page or you can go to your local Microsoft Store for an in-store checking. If you have any questions or problems with the procedures detailed in this tutorial, please leave a comment below.
Note If you own many Surface devices, and you can register all those devices and get all warranty status right from a single place on Microsoft Device Center portal page here.